Cookies Policy | True Blue Casino

About cookies and similar technologies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet, or other device when you visit a website. They allow a website to recognise a device, remember certain information, and support the operation of online services. Cookies do not normally identify you by name on their own, although information collected through cookies may be associated with other information held by a website or service provider.

True Blue Casino may use cookies, web beacons, pixels, software development kits, local storage, and related technologies. In this policy, we refer to these technologies collectively as cookies unless a distinction is needed. Some cookies are placed by us, while others may be placed by third-party service providers that help us operate, secure, measure, or improve the website.

Cookies can be session-based or persistent. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you remove them. The duration of a cookie may depend on its purpose, your browser settings, or the service that places it. A cookie may store information such as a preference, a session identifier, or a technical setting needed for a website feature.

Why cookies are used

Some parts of an online casino website may not work correctly without essential cookies. Other cookies help us understand how visitors use the website, remember preferences, provide relevant features, or make communications more useful. Cookies can also help us identify technical problems, protect accounts and transactions, and provide a more consistent experience across different pages and devices.

The types of cookies used may change as our website, technology, services, and third-party providers change. This policy describes the general categories and purposes of cookies rather than listing every individual cookie that may be used at a particular time.

Types of cookies we may use

A particular cookie may serve more than one purpose, and the same category may include cookies provided by different services. The following categories explain how cookies may support the True Blue Casino website.

Strictly necessary cookies

These cookies support the basic operation, security, and accessibility of the website. They may help maintain a secure session, process requests, remember choices needed to provide a service, detect unusual activity, manage traffic, and protect the website from misuse. Without these cookies, features that you ask to use may not be available or may not function properly.

Functionality and preference cookies

These cookies remember information that makes the website easier to use. For example, they may remember language, region, display, or cookie preference settings. They may also help us provide features you have selected and reduce the need to repeat the same choices during a visit. If you disable these cookies, some preferences may not be retained.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may collect information such as the pages visited, links selected, time spent on a page, browser type, device type, approximate location, and whether a page or feature works as expected. We use this information in an aggregated or otherwise appropriate form to monitor performance, identify errors, improve navigation, and develop better services.

Security and fraud prevention technologies

Cookies and similar technologies may be used to help protect the website, player accounts, and transactions. They may assist with recognising trusted sessions, identifying automated or suspicious activity, preventing abuse, and supporting responsible access controls. Blocking these technologies may affect our ability to provide secure online services or may require additional checks.

Advertising and marketing cookies

Where used and permitted, these technologies may help measure the effectiveness of campaigns, limit repeated advertisements, or show information that is more relevant to your interests. They may be placed by True Blue Casino or by advertising, measurement, or social media partners. Marketing cookies are generally separate from cookies required to operate the website and may be controlled through the available preference tools or your browser settings.

How cookie information may be used

Information collected through cookies may be used for several related purposes. These purposes can include operating website functions, maintaining security, remembering settings, understanding website activity, improving content, supporting customer service, measuring communications, and complying with legal or regulatory obligations that apply to online gambling services.

To keep pages, account areas, and requested features working as intended.
To remember choices made during a visit or between visits, where appropriate.
To help authenticate sessions and protect player accounts from unauthorised use.
To monitor website performance, troubleshoot technical issues, and improve reliability.
To understand general usage patterns and identify areas where the website could be clearer or easier to navigate.
To measure the effectiveness of advertising, promotional communications, or website content.
To help detect fraud, automated activity, duplicate activity, or other conduct that may threaten the security of the website.
To support compliance, auditing, reporting, and the responsible operation of gambling services.

Where third-party providers assist with analytics, security, hosting, advertising, payment support, communications, or other website functions, those providers may process information collected through their technologies on our behalf or for their own limited purposes. Their use of information may be governed by their own privacy or cookie notices. We take reasonable steps to use service providers that are appropriate for the services they provide and to require suitable handling of information.

Cookie information may be combined with information you provide directly, information generated when you use the website, or information obtained from other lawful sources. This may help us maintain a secure account, understand service usage, or meet our obligations. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Cookies are not intended to replace responsible account and device security. You should use a private device where possible, keep your browser and operating system updated, avoid sharing account credentials, and sign out when using a shared device. Clearing cookies may sign you out of services or remove saved preferences.

Managing your cookie choices

You can usually control cookies through the cookie preference tool displayed on the website, where available. You may be able to accept all cookies, reject optional cookies, or select particular categories. Your choices may be saved in a cookie or similar local file so that the website can remember them. If you use a different browser, device, or private browsing window, you may need to set your preferences again.

Browser controls

Most modern browsers allow you to view, block, delete, or restrict cookies through their privacy or security settings. You may also be able to receive a warning before a cookie is stored. Browser controls differ between providers and devices, so you should refer to the help information for your browser for instructions.

You can delete cookies that have already been stored on your device, or set your browser to block future cookies. Blocking all cookies may affect the availability, security, or functionality of the website. In particular, essential cookies may be required for login, account protection, navigation, and other requested services. If you block optional cookies, some preferences or features may not be remembered.

Mobile and device settings

Mobile operating systems and applications may provide additional privacy, advertising, or tracking controls. These controls can affect the information available to website and service providers. The steps for changing them depend on your device, operating system, browser, and application settings. Changing a device setting may not remove information already collected, but it may limit future collection or use.

If you choose not to allow optional cookies, or later withdraw your choice, we will respect that decision to the extent required by applicable law and technically possible. Some processing may still occur where it is necessary to operate, secure, or provide a service you have requested, or where another lawful basis applies.

Possible effects of disabling cookies

Disabling cookies does not necessarily prevent you from viewing the website, but it may limit available features. You may need to enter information again, lose saved settings, experience slower navigation, or be unable to use account or transaction functions. If you disable cookies for security or privacy reasons, you should check that the website continues to operate as expected before using any account-related service.

Updates, privacy information, and questions

We may update this Cookies Policy when our website, technologies, service providers, business practices, or legal obligations change. The updated version will be made available on the website and will show the date of the latest revision where appropriate. We encourage you to review this page from time to time so you remain informed about how cookies and similar technologies are used.

If a change requires a new or renewed choice, we may display a cookie notice or preference tool when you next visit the website. Your continued use of the website after an update may be subject to the updated policy, but this does not override any consent or rights required by applicable law.

For information about how True Blue Casino collects, uses, stores, discloses, and protects personal information, please read our Privacy Policy. That policy also explains applicable privacy rights and the general process for raising a privacy question or request. If you have a question about cookies or wish to review your available preferences, use the relevant support or privacy contact options made available on the website.

This policy is intended to provide general information about cookies used in connection with the website. It does not change the website terms, account terms, responsible gambling information, or any other conditions that apply to your use of True Blue Casino services. If there is a conflict between this policy and a specific legal notice or applicable term, the relevant notice or term will apply to the extent permitted by law.