True Blue Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the True Blue Casino website, related services, games, features and content. They form a legal agreement between you and the operator of the service. If you do not agree with any part of these terms, you must not access the website or use its services.

You should read these terms together with any other information shown on the website, including game rules, payment information, promotional terms, privacy notices and responsible gambling guidance. Where a specific game, promotion or feature has additional conditions, those conditions will apply to that game, promotion or feature. If there is an inconsistency, the more specific conditions will generally apply to the relevant activity.

True Blue Casino may update, replace or amend these terms from time to time. Changes may be made to reflect legal requirements, changes to the service, security needs or operational practices. The current version will apply from the time it is published on the website, unless another date is stated. You are responsible for reviewing the terms regularly. Continued use of the website after an update indicates acceptance of the revised terms.

• You must use the website only for lawful purposes.
• You must provide accurate, complete and current information when requested.
• You must follow all applicable Australian laws and any other laws that apply to you.
• You must not use the website if gambling services are unlawful or unavailable in your location.
• You must not allow another person to use your account or access your account credentials.

2. Eligibility and player accounts

You may use the services only if you meet the minimum legal age and all other eligibility requirements that apply in your location. In Australia, gambling is generally restricted to adults, and you must be at least 18 years old where that is the applicable legal requirement. We may ask you to confirm your age and identity before allowing access to some or all services.

You may be required to create an account before using certain features. Account information must be truthful and must belong to you. You must keep your username, password, authentication details and other security information confidential. You are responsible for activity carried out through your account unless you promptly notify the operator of unauthorised access or another security concern.

Identity, age, address, payment method and source-of-funds checks may be required at any stage. These checks support legal, regulatory, fraud prevention and responsible gambling obligations. You agree to provide information and documents that are reasonably requested for verification. If information cannot be verified, is incomplete, appears inaccurate or raises a security concern, access to the account or services may be restricted while checks are completed.

You must not create or operate more than one account unless the operator has expressly approved this in writing. You must not open an account on behalf of another person, use another person's payment method without permission, or attempt to avoid account restrictions by creating a new account. Any account restrictions, self-exclusion or safer gambling measures must not be bypassed.

1. Choose a strong password and keep your account details private.
2. Check account activity and notify the operator promptly if anything appears incorrect.
3. Do not use the account while impaired by alcohol, medication or other substances.
4. Do not use the account for commercial, fraudulent or unlawful activity.
5. Close or restrict your account if gambling is no longer suitable for you.

3. Deposits, withdrawals and game play

Available payment methods, processing conditions and any applicable fees will be shown on the website or during the relevant transaction. You should use only a payment method that is registered in your name or that you are authorised to use. By making a deposit, you confirm that the funds are lawfully yours and are not being used for an unlawful purpose.

A deposit may be subject to verification, acceptance checks and any limits displayed on the website. You should confirm the transaction details before submitting a payment. The operator may decline, reverse or review a transaction where there is a suspected error, fraud, unauthorised use, breach of these terms or requirement under applicable law.

Withdrawal requests may be subject to account verification, payment checks and any conditions displayed when the request is made. Funds may be returned through an approved method and may not always be paid to a different person or unrelated account. Processing times can depend on verification, the payment provider, banking processes, weekends, public holidays and other factors. You should not treat a withdrawal request as complete until it has been confirmed.

Games are provided for entertainment. Outcomes in games that rely on chance are random or determined by the relevant game system, and previous results do not predict future results. You should not attempt to recover losses by increasing your stakes, and you should never gamble with money needed for living expenses, bills or other essential commitments.

If a technical fault, obvious error, incorrect display or other malfunction affects a game or transaction, the affected activity may be reviewed and corrected in accordance with applicable law and the relevant game rules. You must not exploit a fault, automation weakness or security vulnerability. Any suspected error should be reported through the available support or account channel on the website.

• Review the minimum and maximum transaction information shown before proceeding.
• Check the rules and any paytable before starting a game.
• Keep records of deposits, withdrawals and account activity where appropriate.
• Do not use borrowed money or funds that you cannot afford to lose.
• Stop playing and seek support if gambling is causing concern.

4. Promotions, responsible gambling and prohibited conduct

Promotions, offers, bonuses and other incentives may be subject to separate terms. Those terms will explain the eligibility requirements, applicable restrictions, expiry information and any playthrough or use conditions, where relevant. You should read the full promotional terms before accepting an offer. A promotion may be unavailable to some players or locations and may be withdrawn or changed where permitted by law.

True Blue Casino supports informed and responsible gambling. Gambling should be treated as entertainment and not as a way to make money or resolve financial difficulties. Use any account tools made available to help manage your activity, such as deposit limits, time reminders, activity information, cooling-off options or self-exclusion. If you have concerns about your gambling, stop using the service and seek assistance from an appropriate Australian support organisation or health professional.

You must not misuse the website, games, payment systems or promotional features. Prohibited conduct includes fraud, money laundering, collusion, account sharing, manipulation of game outcomes, use of harmful software, interference with security, abusive behaviour and attempts to obtain an unfair advantage. You must not upload or transmit content that is unlawful, threatening, misleading, defamatory or harmful.

The operator may investigate suspected breaches and may take appropriate action, including refusing a transaction, removing promotional benefits, limiting access, suspending an account, closing an account or referring a matter to an appropriate authority. Action will be taken in accordance with applicable law and available information. You remain responsible for any activity undertaken before a restriction is applied.

5. Website access, privacy and liability

The website may be changed, suspended or unavailable from time to time because of maintenance, technical issues, security events, third-party services or circumstances outside reasonable control. We do not guarantee that the website, games or content will always be available, uninterrupted, error-free or suitable for every device. You are responsible for your internet connection, device, software and security settings.

Website content, branding, graphics, software, text and other materials are protected by intellectual property laws. Unless permitted by law or expressly authorised, you must not copy, reproduce, modify, distribute, publish, sell, reverse engineer or commercially exploit any part of the website. You may use the website only for personal, non-commercial purposes and in accordance with these terms.

Personal information is handled in accordance with the True Blue Casino Privacy Policy and applicable privacy laws. By using the service, you acknowledge that information may be collected, used, stored and disclosed for purposes such as account administration, verification, payments, security, fraud prevention, legal compliance, customer support and responsible gambling. You should read the Privacy Policy for further information about these practices.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. To the extent permitted by law, the operator is not responsible for loss caused by your breach of these terms, misuse of the website, unauthorised access resulting from your failure to protect account details, or events outside reasonable control. Any limitation of liability applies only to the extent permitted by law.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not amount to a permanent waiver of that provision. These terms, together with the policies and specific conditions referred to in them, govern your use of the service and should be retained for future reference.